Privacy Policy
Heritage Angkor Books · Last updated: 11 November 2026
This Privacy Policy explains how Heritage Angkor Books handles personal information when you use our website at www.heritageangkorbooks.com and the Heritage Angkor Books Android application. The Android application displays our online bookstore through an in-app browser (WebView).
1. Information we collect
Depending on the services you use, we may collect your name, email address, account identifier, delivery or billing address, phone number, and information about orders or account activity. We may also process messages you send to us and technical information needed to deliver, secure, and troubleshoot the website and app, such as connection logs, IP address, cookies and session information.
We do not need your personal information simply to describe our policies. Some features, such as account registration or placing an order, require information to process your request.
2. How we use information
- To create and manage customer accounts and authenticate sign-in.
- To process purchases, provide access to applicable digital content, and arrange physical book delivery.
- To respond to inquiries and send order or service-related communications.
- To prevent misuse, maintain security, troubleshoot problems, and comply with applicable legal obligations.
- To understand and improve service usage where analytics are enabled.
3. Payments and service providers
Payments may be handled by payment services offered during checkout. Those providers may process payment and transaction information under their own privacy notices. When necessary to fulfill an order, relevant information may be processed by service providers such as payment processors, hosting providers, delivery partners, and email providers. We do not sell customer personal information. Third-party processing and sharing depend on the services actually used at checkout.
4. Cookies and website technology
Our website and in-app WebView may use cookies and similar storage to keep you signed in, maintain your cart, provide website functionality, and, where enabled, measure site usage. You can manage cookies through your device or browser settings, although some features may stop working correctly.
5. Data retention and security
We retain information for as long as reasonably necessary to provide services, maintain transaction records, resolve disputes, and meet applicable legal obligations. We use secure connections when available and appropriate safeguards to protect personal information. No internet-based system can guarantee absolute security.
6. Your choices and account deletion
You can review account information through My Account. To request account deletion or deletion of applicable personal information, email heritageangkorbooks@gmail.com with the subject Account Deletion Request. We may need to verify that you own the account before processing the request. Information required by law or legitimate transaction-record obligations may be retained where applicable.
7. Children's privacy
Our website offers books to readers with different interests. If you believe a child has supplied personal information inappropriately, please contact us so we can review the request in accordance with applicable law. Parents and guardians should supervise children's online purchases.
8. International users
Our website and providers may process information in locations outside your country. Any such processing is subject to applicable privacy and data protection requirements.
9. Updates to this policy
We may update this policy when our services or legal obligations change. The updated date on this page will indicate when revisions take effect.
10. Contact
For privacy questions, access requests, corrections, or deletion requests, contact heritageangkorbooks@gmail.com.